Privacy Policy

“We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited.

SECURITY POLICY

“Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.” (Etc.)

REFUND POLICY

We offer 30 Money Back Guarantee on every product we offer.

If Returned within 14 days, you will receive a full cash or Credit Refund ( Depending on how item was purchased)

If Returned within 15-30 days, you will receive store credit in the full amount of the item.

Shipping Policy/Delivery Policy

Please be assured that your items will ship out within two days of purchase. We determine the most efficient shipping carrier for your order. The carrier that Will be used United Parcel Service (UPS). Sorry but we cannot ship to P.O. Boxes. If you’re trying to estimate when a package will be delivered, please note the following:

Credit card authorization and verification must be received prior to processing.

UPS deliveries occur Monday through Friday, excluding holidays.

SHIPPING AND HANDLING COSTS:

Free Shipping on all orders

PLEASE NOTE: Out of state orders WILL NOT be charged sales tax. In state orders will be charged 8% sales tax

In the Rochester, Fairport area and looking to pick your shoes up? No problem! Just be sure to confirm that they're in stock in your size before you drive out. We try to keep as much in our store as possible but, wow, the logistics of that are mind boggling. Call or email us in advance and we'll let you know!

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